See your owner s manual for more details.
My genie garage door opener goes up but not down.
They both have lights and both lights should be on.
If it is a new installation check the postion of the door arm.
The method to reengage the carriage depends on the model of garage door opener you own.
Check if the limits are properly set.
I have a genie blue max.
The garage door will not go down with the rmote and will only go down if you constantly hold the button down if you let it up for a second it goes back up.
Make sure only the safe t beams that came with this garage door opener are installed.
If the door then goes down when you press the button hit the button again before the door hits the ground and see if it goes up.
Hold your transmitter up near the selected button pressing both the garage door remote and the selected in car transmitter button simultaneously.
There is one on each side of the door.
However if your garage door doesn t bounce back up then you know you have a problem.
Check if the safe t beams red led light is flashing.
Garage door starts down then stops and goes back up or safe t beam system malfunction.
If the door goes up but you can t make it go down you probably need to adjust the sensors.
To fix this issue increase the down limit one quarter turn.
Adjust the limits as needed.
Hold down on the buttons until the in car red light flashes rapidly.
If your garage door hits it bounces up and starts to open again your garage door is working well.
This sets the in car transmitter to be your garage door openers make transmitter but you are not done.
It is quite easy to check just have your neighbor activate his or her garage door and see if your door begins to move.
The solution here is for you to reset your garage opener to a new code every garage door opener has instructions for how to do this.
Check that the emergency release cord has not been pulled.
Your garage door may be disconnected from the opener.
Other things could be wrong but they are in the weird category.
If this is the reason you will need to reengage the carriage.