If you can close it completely to ground level.
My genie garage door won t open all the way.
For expert advice contact your local genie professional dealer.
In order to figure out why your garage door won t open all the way you first need to make sure it s secure.
From here lift the garage door by hand about 3 feet above the ground and then release the door and see were it lands.
If the motor is running but the door won t budge your garage door may be locked.
You should now be able to move the door up and down by hand.
Unplug the garage door opener unit.
To check the balance pull the emergency release cord or chain to disconnect the door.
Garage doors come with a disconnect switch or cord so you can operate your door manually in the event of a power outage.
If the door opens with the wall switch a simple battery change in the remote should do the trick.
Make sure it is hanging down from the motor.
Check to make sure that it hasn t been unintentionally disconnected.
You don t want the door to come crashing down on you or anyone else once you begin disengaging your garage door opener.
Why does my genie garage door opener reverse open when i try closing it.
If your garage door is not balanced right it won t go up or down all the way.
Your garage door opener is designed to stop.
Troubleshoot any problems you may be having with your genie garage door opener including lights blinking door reversing remote issues and more.
You might be out of range.